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JOBS
 

Registered Veterinary Technician (RVT)​

Job Description:

Calgary Wildlife is currently recruiting a Registered Veterinary Technician (RVT, part-time) to join our team. This is an exceptional opportunity for a motivated technician to expand their knowledge and practice quality wildlife emergency medicine.

Our wildlife RVTs have extensive exposure and involvement in patient care for specialty patients, providing a rich variety of cases. 

The successful candidate will have a positive attitude, excellent interpersonal and communication skills, and a strong desire to provide exceptional care to our patients. Flexibility is an asset.  Shifts will be available on weekdays and weekends. Applicants must be a registered AHT and be eligible for registration with AAAHT/ABVMA in Alberta.

ABVMA registration must be complete by first day of employment. New graduates with temporary student ABVMA licensing is acceptable.

Completion of the Basic Wildlife Rehabilitation course with the International Wildlife Rehabilitation Council and Rabies Vaccination is a requirement.

Responsibilities include:

Food preparation

Cleaning cages

Husbandry

Medical exams, treatment, and lab work under the supervision of the lead veterinarian, clinic supervisor, and Director of Wildlife Care and Services.

Communicate with the public/veterinary clinics regarding wildlife concerns and transfers of animals to the centre

Coordinate and supervise volunteers for wildlife care and rescues

Maintain records

Transitioning paper records to a digital format by performing data entry

Cleaning and preparing exam rooms pre and post patient

Sending tissue and fluid samples to a lab for analysis or using on-site equipment to conduct tests

Qualifications/Requirements:

18 years of age or older

Registered AHT and be eligible for registration with AAAHT/ABVMA in Alberta

Rabies vaccinated or willing to obtain vaccination (proof of vaccination and titre value required)

Have a passion for wildlife rehabilitation, husbandry, veterinary medicine, wildlife conservation, ecology, or related field.

Strong work ethic, dependable, honest

Work well as a team as well as under minimal supervision

Ability to work under pressure and multi-task

Position requires physically fit candidates (must be able to lift 50lbs.)

Must be available to work days, evenings and weekends, Calgary Wildlife is open 365 days/year.

Job Type:

Part Time/ Full Time, Permanent

Wage $20/hr-$24/hr dependant on experience.

If you are interested in this exciting opportunity to work in non-profit at Calgary Wildlife, please submit your resume with statement of interest to melaniewhalen@calgarywildlife.org

Wildlife Hotline Operator​

Job Description:

The Wildlife Hotline Operator plays an integral role on the Calgary Wildlife team. From using your superior customer service skills to greet members of the public bringing in wild animals for care, to carefully preparing detailed patient intake charts, to efficiently responding to emergency calls, to organizing wildlife rescues, to providing patient updates – you are a capable multi-tasker that thrives in a fast-paced environment. Working with and assisting a diversity of people, you will focus your services on helping wild animals, and the people that find them, during our busiest time of year. This position requires to work weekends and holidays.

Duties and Responsibilities:

Handle patient intakes and all functions of admissions

  • As the first point of contact, welcome and provide exceptional customer service to members of the public arriving at Calgary Wildlife

  • Advise appropriate Calgary Wildlife staff of scheduled visitors upon arrival (e.g. meetings, deliveries)

  • Bring animals being admitted to Calgary Wildlife to the Assessment Room following protocols

  • Gather information from the member of the public that brought in the animal and complete a detailed medical intake chart outlining the patient’s condition and circumstances

  • Provide educational materials to visitors as they apply to their situation

Handle incoming/outgoing emergency calls

  • Ensure incoming voicemails and online forms are transcribed properly in the database

  • Under the direction of the Director of Wildlife Care and Services, respond to incoming calls in a timely and professional manner, assess situations, provide accurate information, and resolve wildlife issues with members of the public

  • Coordinate pick-ups and/or rescues of sick, injured or orphaned wildlife

  • Accurately update and maintain hotline call records in the database

Provide patient updates to members of the public

  • Interpret medical charts and consult with shift leaders and rehabilitation staff in order to advise callers of the status of the patient they brought to Calgary Wildlife

  • Enter information pertaining to calls into hotline database

Coordinate with other departments

  • Liaise with rehab, rescue, communications and fundraising departments, ensuring effective communication and coordination of appropriate hotline related work between program areas

Maintain admissions area and workspaces

  • Stocking of linens, caging, boxes, brochures and organizing general office supplies

  • Diligent cleaning/sanitation of work space

  • Other duties as required

Qualifications/Requirements:

  • Strong ability to multi-task in a fast-paced setting while maintaining exceptional customer service, high attention to detail and organization

  • Hold a genuine concern for the welfare of wild animals and enjoy engaging and educating members of the public

  • Able to handle high-pressure, stressful and/or emotional situations and emotionally charged people

  • Ability to be positive and empathize with members of the public, and adapt advice to each situation and individual

  • Must possess excellent logic and problem-solving skills and be a strong and efficient learner

  • Must be willing to meet the challenges of being in an ongoing training position

  • Open to ongoing feedback from colleagues and working in a diverse team dynamic

  • Experienced in web and database operations

  • Excellent computer and keyboarding skills

  • Able to lift up to 30lbs

  • Excellent written and verbal English communication skills

  • General knowledge of Calgary and surrounding area and the ability to interpret maps

  • Calgary Wildlife is open 7 days a week – some work on holidays, weekends and evenings will be required

Assets

  • Demonstrated experience (1+ years) working in public-facing role such as customer service, call centre, or emergency services role

  • Post-secondary education in related field including social work, client and customer relations, emergency services communications, veterinary or medical office administration or similar, conflict resolution or crisis management, or equivalent professional experience

  • Work or volunteer experience in a like organization

  • Strong natural history background ideally with a focus on Southern Alberta wildlife

  • Veterinary Receptionist Certificate (preferred)

Job Type:

Full time/Part time (seasonal fluctuations)

Wage $17/hr-$20/hr dependant on experience.

If you are interested in this exciting opportunity to work in non-profit at Calgary Wildlife, please submit your resume with statement of interest to melaniewhalen@calgarywildlife.org

(those hired under the Canada Summer Jobs grant must be 30 years of age or younger to qualify)

 

Social Media Assistant

Job Description: 

Calgary Wildlife Rehabilitation Society is looking for a Social Media Assistant who has a passion for social media, education, and wildlife rehabilitation.

As a social media assistant, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively.

You'll be able to work remotely and on site with our dedicated social media, events, education, and marketing team to assist with all our social media platforms. 

You should be creative, enthusiastic, work well in a team, but also work well on your own with limited supervision. You must be self motivated and very detail oriented.

Duties and Responsibilities:

  • Assisting with video and photo documentation of all our patients during exams, treatments, releases etc

  • Creating content in collaboration with our staff on all platforms (TikTok, YouTube, Facebook, Instagram, Twitter, Blogs)

  • Photo and video editing

  • Assisting with online and in person events

  • Assisting with fundraising events

  • Blog writing

  • Administrative assistance

  • Other duties as required

Qualifications/Requirements/Assets:

  • Proven work experience as a social media manager

  • Organized

  • Hands on experience in content management

  • Excellent copywriting skills

  • Detail Oriented

  • Ability to deliver creative content (text, image, and video)

  • Knowledge of SEO, keyword research, and Google Analytics

  • Knowledge of all online marketing channels

  • Familiarity with web design

  • Excellent communication skills

  • Good creative writing skills

Job Type:

Full time (under the Canada Summer Jobs Grant)

Wage $17/hr 

If you are interested in this exciting opportunity to work in non-profit at Calgary Wildlife, please submit your resume with statement of interest to admin@calgarywildlife.org

(Those hired under the Canada Summer Jobs grant must be 30 years of age or younger to qualify)

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